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Questions? Help and Training

Questions? Help and Training

Got a question about our products or need some help or training in how they work? Click on the product selector below and choose a topic. Our 'How To' videos and FAQ's should cover everything but...

If you still need help then please do email [email protected]. If your email is about an order please give the order number AND the email address used to place the order. If you have problems with the MultiTrack Player rather than email please instead complete this Technical Support Form.

PC, Mac & iPad Transition Player

These FAQs address the commonly asked questions about how to use the Transition MultiTrack Player.

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Licensing, Live Streaming & CCLI

All your questions relating to backing track licensing, live streaming and CCLI copyright answered here.

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MultiTracks

These FAQs answer common questions about our MultiTracks whether using them with our Transition MultiTrack Player or ano...

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Split Tracks

All your questions about what Split Track backing tracks are and how to use them are answered here.

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DVDs

Each DVD contains 35 Split Tracks. These FAQs answer your questions about our compilation DVDs and how they work.

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Chord Charts

We have two different types of chord charts. These FAQs answer your questions about our chord charts and what to expect...

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Account Support

We provide quick and efficient email-based customer support whether you have a technical question about MultiTracks or n...

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Compare Products

Not sure which of our backing tracks solutions is right for you? These FAQs should help.

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List of Songs by Format

A quick list showing our full category and the availability of songs as MultiTracks, Split Tracks or Chord Charts.

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Credits

Looking to save money? Buy Worship Backing Band credits in bulk to reduce the price of your MultiTrack and Split Track p...

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Questions? Help and Training

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